Last Updated: 2024-06-18

1. Introduction

At ServiPlux, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard personal information from our users, both clients and service providers, when using our mobile application and website.

2. Information We Collect

We collect various types of information to provide and improve our service for you:

• Personal Information: Name, email address, phone number, payment information, address.
• Usage Information: Details about how and when you use our app or website.
• Technical Information: IP address, browser type, operating system, device identifiers.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services.
• Process transactions and send transaction-related notifications.
• Improve, personalize, and expand our services.
• Communicate with you, including sending updates and customer support messages.
• Monitor and analyze usage of our services.
• Detect and prevent fraud and technical issues.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: To facilitate our operations, such as payment processors and hosting services.
• Legal Authorities: When required by law or to protect our rights.

5. Information Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information.
• Rectify any inaccurate personal information.
• Request deletion of your personal information.
• Object to the processing of your personal information.

7. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. It is recommended to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Juan Rojas y Vicente Zamora
datospersonales@serviplux.com
0983736641

10. Consent

By using our mobile application or website, you consent to the collection and use of your personal information as described in this Privacy Policy.